Information, Cyber Security, Risk & Business Continuity
ISO/IEC 20000-1:2018 is an international standard that provides guidelines for implementing an effective service management system (SMS) in the field of information technology (IT). It is part of the ISO/IEC 20000 series, which is a set of standards that focus on IT service management (ITSM). The objective of ISO/IEC 20000-1:2018 is to ensure that an organization’s services meet the needs of its customers and stakeholders while complying with applicable statutory and regulatory requirements.
ISO 22301:2019 is an international standard that specifies requirements for implementing and maintaining a Business Continuity Management System (BCMS). A BCMS is a systematic approach to identify potential threats and evaluate their impact on an organization’s operations. It provides a framework for developing and implementing strategies to minimize the impact of disruptions and ensure the organization can continue its critical activities during and after a crisis. It is designed to help organizations build resilience and improve their ability to respond effectively to disruptive incidents, such as natural disasters, technology failures, cyber-attacks, supply chain disruptions, or any other incidents that may threaten the organization’s ability to operate.